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Program Description
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Building Your Learning & Performance Scorecard

Program ID: BS4L-010

Duration: 6 hours

Overview

This program applies the concepts of business performance management as a method to strategically align and measure learning initiatives against organizational goals and objectives. Key learning indicators (KLI) and corresponding aligned measures are introduced. Participants learn how KLIs provide a means to monitor the progress and health of an organization’s learning initiatives against predefined objective targets and goals. Participants acquire business tools and a thorough understanding of how to use KLI’s to align, monitor, and execute an organization’s learning strategy.

Intended Audience

This program is designed for Chief Learning Officers (CLOs), and directors and managers of training operations for public, private, nonprofit, and educational organizations interested in advancing their knowledge and competencies related to critical learning processes.

Learning Objectives

After completing this program, participants should be able to:

  • Understand business performance management and how it applies to aligning and measuring an organization’s learning initiatives.
  • Describe key learning indicators and corresponding aligned measures.
  • Explain possible corrective actions that may be required as measures exceed established thresholds.
  • Identify effective techniques for collecting the measures aligning to KLIs
  • Employ knowledge and tools to align, measure, and benchmark an organization’s KLIs against others in a specific industry.

Program Outline

Sessions Topics
 
Session 1: Business performance management overview
Session 2: Introducing Key Learning Indicators (KLI)
Session 3: Aligning objectives and key measures
Session 4: Collecting measurement data
Session 5 Monitoring KLIs and measures
Session 6: Defining and taking corrective actions
Session 7: Benchmarking success against others
 

Event calendar & registration

 

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